Customer Testimonial - Peter D

Customer Testimonial
Fri 10 Apr 2015

I am a new client of stratton's, actually fully signed up late last week on Thursday the 2nd of April 2015. I acquired your details off your company's website and I have not sent you this e-mail half-heartedly as I am a very busy professional and don't have the time to be able to send these types of e-mails that are not directly related to my day to day workload. However, I felt compelled to send you this note as I think I owe it to you and your staff. To give you some background on how I have reached this point. Since the start of this year I have been looking at spending around $100k on a 2012 C63 Mercedes Benz AMG and this planned purchase was intended to be a bit of a gift to myself to spoil myself. I made contact with your company back in February this year through the Carsales website at which point in time one of your sales consultants made contact with me and her name is Lauren Spark. At the same time I was talking with 3 other finance companies and needless to say they were all competing for my business. Through the natural course of progression I gradually started to narrow down my choices of companies who I intended on dealing with and needless to say I ended up choosing stratton and as a result I took passion of my pride and joy my Mercedes Benz C63 AMG last Thursday. The entire transition from initial aspiration to purchase to finally taking ownership of the car with the best possible finance options that suited my needs was not taken lightly by myself and I devoted a lot of time and research into this purchase as this is something I wouldn't do normally. The main reason why I'm sending you this note is to ensure you are fully aware of the calibre of employees you have working for you. From the outset in dealing with Lauren Spark she was always extremely professional, always return my calls in a timely manner, was very aware of the products that stratton could offer me. There was no problem too small or too big that she couldn't handle. I remember telling my wife numerous times throughout the whole transaction that Lauren had made my whole intent to purchase extremely easy and seamless and I was pleasantly surprised how far she would go out of her way to ensure my transaction both with the buyer and his finance company that I was represented professionally. We did have an issue with the releasing of the car but that was at the sellers end and Lauren was all over it and kept me in the loop at all times so that I didn't need to worry. Both you and the stratton company are extremely privileged to have someone like Lauren Spark working for you and you need to do whatever you can to look after her. I never met her in person but through my line of work I deal with a lot of people both here in Australia as well as in Asia Pacific and trust me when I say you have an extremely dedicated and hardworking employee working for you in Lauren. Please pass on my thanks to her through your leadership team and I look forward to recommending many of my family and friends to stratton.

Latest Testimonials

Added Wed 18 Oct 2017

Heather B

Very happy with the service from Stratton Finance. Thank you to your staff, wonderful help and followed through all the way. A 10 from me!... Read on

Added Thu 5 Oct 2017

Andrew B

Andy [Nice] was most helpful and very professional. Very pleased with his service.... Read on

Added Wed 11 Oct 2017

National Truck Wholesalers

You [Heather Coulter] and Darren [Senter] achieved in 24 hours what [we] have been trying to get our bank to do for a month.... Read on

Added Tue 24 Oct 2017

Dave P

Nick [Giagiopoulos] was amazing and the best person I have ever dealt with regards to finance. Will definitely be recommending further.... Read on

Added Thu 5 Oct 2017

Lyndsey W

I wanted to commend Sam [McWilliams] on his exceptional customer service skills, he is honestly very happy to go the extra mile, including checking up on things on his... Read on

Added Thu 5 Oct 2017

Andrew M

I've been working with Matt [Seale] for ~8 years and he's been fantastic throughout. The latest engagement is no exception - professional, prompt and with attention to... Read on

Added Fri 25 Aug 2017

Dominic B

Victoria [Jarjoura] has been excellent to work with. Would recommend her and your company anytime.... Read on

Added Wed 23 Aug 2017

Michael C

Dealing with Sam [McWilliams] was excellent and seamless. Sam was also very efficient and followed up on all fronts. Thanks Sam. In fact I have found this to be the case... Read on

Added Wed 23 Aug 2017

Dylan W

Can I start off by congratulating you on having a fantastic team of staff, whose attention to detail and delivery on promises impressed me immensely. I found Laurence... Read on

Added Thu 24 Aug 2017

Andrew M

Sam [McWilliams] was incredibly patient and his help made this latest update very smooth. I cannot rate him highly enough.... Read on

Added Tue 22 Aug 2017

David M

I must say the first time I clicked on the Stratton advertisement in Carsales 3 or 4 years ago it was with some reserve. I had made application with my bank to finance a... Read on

Added Tue 22 Aug 2017

Kate M

We were very happy with Brendan [Pearce] he was awesome and would definitely recommend him.... Read on

Added Tue 22 Aug 2017

Tony H

I'm very happy indeed with Brendan [Pearce's] performance. He's never been anything but obliging, forthright and totally on-top of his game. It's been a pleasure dealing... Read on

Added Tue 22 Aug 2017

Daniel J

This is my second car with Luke [Saleh] and there will be many more to come. The way he handled my finance and got me the car I want in the shortest amount of time with no... Read on

Added Tue 22 Aug 2017

Graham C

I have been using Anthony [Mansour], on vehicle finance, for a number of years. He makes things easy for me and he is fast on obtaining approvals. So, I have no hesitation... Read on

Added Tue 15 Aug 2017

Mathew C

Yul [Kim] has been fantastic every step of the way. He was very easy to deal with, very responsive, and made a fairly drawn out process as easy as possible. He answered my... Read on

Added Tue 22 Aug 2017

Zac I

Couldn't have ask for a better service.... Read on

Added Tue 15 Aug 2017

Kelly-Ann O

Organising insurance through Hayley [Vernon] at Stratton was very easy. She was professional and friendly and organised my insurance quickly.... Read on

Added Tue 15 Aug 2017

Michael R

I have been dealing with Ben [Titshall] for a number of cars now and have always been impressed with his approach to clients and his product knowledge and application of... Read on

Added Wed 16 Aug 2017

John S

More then happy with Jason Singh and Stratton team. Jason was a great help having worked in the motor trade previously. He went above and beyond when I was having dramas... Read on