Client: Chris ODate Received: December 3, 2008Services used: Car Finance
I am very happy with the service provided by Stratton Finance. All members of your staff were professional and helpful on every occasion that I rang to clarify something during my initial dealings with Stratton Finance and during the finalisation process. Rob Jones was particularly outstanding in his approach to providing excellent customer service. His ability and willingness to meet my needs and facilitate the whole application process was extremely refreshing, particularly when customer service seems like an obligatory catch phrase for many companies today rather than the reality that it should be. Many of my colleagues were amazed that a finance consultant would take the time to come to me at work to go through the paperwork process! Rob is clearly a great asset to your company. I have already recommended Stratton Finance to friends and colleagues and will happily continue to do so. - Chris O
I am very happy with the service provided by Stratton Finance.
All members of your staff were professional and helpful on every occasion that I rang to clarify something during my initial dealings with Stratton Finance and during the finalisation process.
Rob Jones was particularly outstanding in his approach to providing excellent customer service. His ability and willingness to meet my needs and facilitate the whole application process was extremely refreshing, particularly when customer service seems like an obligatory catch phrase for many companies today rather than the reality that it should be.
Many of my colleagues were amazed that a finance consultant would take the time to come to me at work to go through the paperwork process! Rob is clearly a great asset to your company.
I have already recommended Stratton Finance to friends and colleagues and will happily continue to do so.
Find out more about our products & services:
Keep up to date & informed about finance, insurance, tax and more:
Subscribe to Finance FOCUS.